We want you to love your WristCrafts purchase. If you are not completely satisfied, we are here to help.
Returns
You may request a return within 30 days of receiving your order. Items must be unused, unworn, in their original condition and packaging, with all tags and accessories included.
How to Start a Return
Email us at info@wristcrafts.shop with your order number and reason for return. We will reply with return instructions. Items sent back without first requesting a return will not be accepted.
Damaged, Defective or Wrong Items
Please inspect your order on arrival. If an item is damaged, defective or incorrect, contact us within 7 days of delivery with photos so we can make it right at no extra cost to you.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take additional time to post the refund.
Exchanges
If you would like a different item, return the original item for a refund and place a new order.
Non-Returnable Items
Gift cards and items marked as final sale cannot be returned.
Contact Us
Business Name: WristCrafts
Email: info@wristcrafts.shop
Phone: +1 307-673-6201
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time)